What happens if my credit card payment is declined?

If your account is currently active and the payment for your renewal is declined, your account will be placed in a past due state. Our system will automatically continue attempting to charge your card to collect payment, while supplies last. In order to stop the billing attempts, you must cancel the account before the payment is successfully processed. 

When will I be charged for MyBravaBox Subscription?

You will be billed for your first box the day that you subscribe to MyBravaBox for the current month's box. Your next payment will automatically be scheduled for the 1st day of each following month, per your subscription term, moving forward.




Can I get a refund? 

Once you have been billed for a new subscription activation or a subscription renewed we are not able to offer a refund, return, or exchange.


Why was I billed Taxes?

Update 7/8/2019

Because of a change in tax laws, residents of the following states are required to pay state sales taxes per state regulation:
  • Alabama
  • Hawaii
  • Illinois
  • Indiana
  • Kentucky
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Nevada
  • New Jersey
  • North Dakota
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Rhode Island
  • Vermont
  • Washington
  • Wisconsin
  • Florida
  • Georgia
  • Iowa
  • Louisiana
  • Nebraska
  • Utah
  • West Virginia
  • South Dakota
  • South Carolina
  • North Carolina
  • Colorado
  • Connecticut
  • District of Columbia
  • New York
  • Wyoming
  • California
  • Idaho
  • Tennessee
  • Arkansas
  • Virginia
  • New Mexico